Do you offer a free trial?
Yes — every plan starts with a 7-day trial. A card is required to start it, and you can cancel any time during the trial without being charged.
Can I cancel my subscription?
Yes — any time, from Settings → Billing. Your plan stays active until the end of the period you have already paid for. Demos you already published keep working after that; only new publishes are limited once there is no active subscription.
Where can I find my invoices?
In the billing portal. Open Settings → Billing and click through to it — invoices, payment method, and subscription management all live there.
What payment methods do you accept?
All major credit and debit cards, billed securely by our payment provider. A card is required to start the 7-day trial.
Can I upgrade or downgrade my plan?
Yes — switch plans at any time from Settings → Billing. On every plan, paying annually costs two months less than paying monthly.
Do you charge per seat?
No. Every plan is a flat price with no per-seat charge on any tier. People who only watch a demo you shared are never counted or billed.
When I redact something in a demo, is it really gone?
It depends on the mode, and we are explicit about which is which. Black out on a live-DOM step removes the covered text from the published page source, and any redaction on a screenshot step is baked into a new image while the original is dropped from the published bundle. Blur on a live-DOM step is cosmetic — the text stays in the source — and the editor says so at the control. The redaction guarantee page in our Help Center shows you how to verify it yourself.
Can I get a refund?
Yes — we offer a 14-day money-back guarantee, no questions required. Our Refund Policy page has the exact terms and how to request one.